1. Introduction

The Stage Time ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account
Make a reservation for an event
Subscribe to our newsletter
Contact us through our contact form
Use certain features of the Service

This information may include:

Name
Email address
Phone number
Profile information
Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you access the Service, we automatically collect certain information about your device, including:

Device type and model
Operating system version
Unique device identifiers
IP address
Browser type and version
Mobile network information
App usage data and analytics
Crash reports and performance data

2.3 Location Information

With your permission, we may collect location information from your mobile device to:

Show you events near your location
Provide location-based recommendations
Improve our Service

You can disable location services at any time through your device settings.

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

To provide, maintain, and improve our Service
To process your event reservations and transactions
To send you notifications about events and updates
To respond to your inquiries and provide customer support
To personalize your experience and show relevant content
To analyze usage patterns and improve functionality
To detect, prevent, and address technical issues and security threats
To comply with legal obligations
To send marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Cloud hosting providers (Supabase)
Email service providers
Analytics providers
Payment processors
Customer support tools

4.2 Event Organizers

When you reserve a spot for an event, we share necessary information with the event organizer to facilitate your attendance.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Secure server infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

7.4 Opt-Out

You have the right to opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7.5 Restriction of Processing

You have the right to request restriction of processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this Privacy Policy.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your privacy rights

We do not sell personal information to third parties.

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal information based on the following legal grounds:

Your consent
Performance of a contract with you
Compliance with legal obligations
Our legitimate interests

13. Push Notifications

We may send you push notifications about events, reservations, and updates. You can opt-out of receiving push notifications at any time by changing the settings on your mobile device.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide additional notice (such as an email notification or prominent notice within the Service).

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us:

Through our Contact page
By email at: privacy@thestagetime.com

We will respond to your request within a reasonable timeframe as required by applicable law.